UBT CERT — Kosovo's First Academic Computer Emergency Response Team · Est. 2017
Get in Touch

Contact Us

Our technical team is ready to assist you with any questions or cybersecurity service needs.

How can we help you?

Choose the reason for contact

Urgent
Report a Cyber Incident

Have you discovered an attack, data breach, or active incident? Report it immediately.

cert@ubt-uni.net → [INCIDENT] →
Services
Service Request

Penetration Testing, Red Team, DFIR, GRC or any other service. Tell us what you need.

cert@ubt-uni.net →
Inquiry
General Inquiry

Questions about UBT CERT, partnerships, academic collaboration, or any other matter.

cert@ubt-uni.net →
Contact information
Primary Email
cert@ubt-uni.net
For all requests and inquiries
Secure Email (PGP)
cert@ubt-uni.net
PGP key available on request — for confidential reporting
Phone
+381 38 541 400
Address
UBT College, Pristina, Kosovo
Website
csp.ubt-uni.net ↗
UBT College — Pristina, Kosovo
Response Times
Active incident
< 2 hours
Service request
1–2 business days
General inquiry
3–5 business days
UBT
UBT College
University for Business and Technology

UBT CERT operates as a unit of the University for Business and Technology, providing advanced cybersecurity services and hands-on training for students.

FAQ

Frequently Asked Questions

How long does a pentest engagement take?
Depending on the scope, a standard penetration test takes 1–2 weeks. Red Team engagements can extend to 2–4 weeks or more. After the technical phase, reporting requires 3–5 business days.
How do I report an active cyber incident?
Email us immediately at cert@ubt-uni.net with the subject [INCIDENT], or call +381 38 541 400. Response time: under 2 hours.
Does UBT CERT offer services to organizations outside Kosovo?
Yes. UBT CERT also offers services to organizations from the region and beyond. We have experience with clients from Albania, North Macedonia, and other Western Balkan countries.
What certifications do team members hold?
Our team holds international certifications including: OSCP (Offensive Security Certified Professional), CEH (Certified Ethical Hacker), CISA, ISO 27001 Lead Auditor, and other industry certifications.